You may return, exchange or receive a refund on your glasses if you are unhappy with them for any reason. Just follow these easy steps:

• Fill in the returns form sent with your original order;
• Peel off the included returns label and stick it on the delivery envelope or box you received your glasses in;
• Pop the frame(s) you want to return, with their case and cloth, back in the delivery envelope or box, along with the returns form;
• Send us the package so it reaches us within 30 days of the original dispatch date (90 days for bifocals and varifocals).